SubjectWithout Prejudice — Franklin 1803: Settlement Terms (VCAT R2025/18589/00)
FromChawakorn Kamnuansil <ck.chawakorn@gmail.com>
Tojamie.ong@areal.com.au
DateSunday, 17 August 2025 at 17:11 AEST
Date (ISO)2025-08-17 17:11:00 AEST (+10:00)
Message-ID<CAAV=8vudaEJRTaAbGUkPp40NVe4bniaN-Kvh54vdfN5bhb1wxQ@mail.gmail.com>
Attachments

Without Prejudice · Subject to Contract · Save as to Costs

Please confirm acceptance by: 23 August 2025, 17:00 AEST

On acceptance, I will request a VCAT consent order.

Dear Jamie Ong,

VCAT has dismissed the possession application in R202518589/00. I propose the following to conclude this matter efficiently.

Proposed Terms

  • Compensation: AUD 10,000 lump sum, payable by bank transfer (details on acceptance).

  • Rent freeze: Rent fixed at $2,825/month for 24 months from the acceptance date.

  • File management and internal actions:

    • Within 7 days of acceptance, confirm in writing that:

    • Sylvia Hao and Johnson Tan will no longer be involved.

    • Appropriate internal actions have been taken.

    • Documentary confirmation will be provided.

  • Bond: Maintain/return in full with no deductions.

  • Authority & escalation: See Leverage & Enforcement for authority and escalation requirements.

Leverage & Enforcement

  • Time of the essence: Offer expires 23 August 2025, 17:00 AEST.

  • Without prejudice — save as to costs: This correspondence may be relied upon as to costs.

  • Authority warranty: The signatory warrants authority to bind the agency and rental provider. If authority is limited, escalate to the OIEC/Principal and confirm within 7 days.

  • No re-filing: Following acceptance, no further possession action will be taken on the same facts or grounds as R202518589/00.

  • Non-retaliation & file controls: No adverse action against the renters. Sylvia Hao and Johnson Tan are removed from any involvement. Confirm file annotations and handover.

  • Default consequences: If the deadline passes without acceptance, I will proceed with: (i) a VCAT compensation application with costs and statutory penalty interest under the Penalty Interest Rates Act 1983 (Vic) at the applicable rate, (ii) a complaint to Consumer Affairs Victoria (EARS) and the Business Licensing Authority, and (iii) where applicable, a complaint to the Victorian Ombudsman.

  • Confidentiality: Settlement terms to be recorded in a VCAT consent order or deed; confidentiality to the extent permitted by law.

If accepted, these terms will constitute a full and final settlement of the issues raised to date. I will ask VCAT to issue a consent order or strike out the case with a right to apply for reinstatement to ensure enforceability.

Financial Breakdown

Rent reduction baseline: 30% × $2,825 × ~4 months (16 Apr–14 Aug = 120 days) = $3,390.00

VCAT fee paid: $74.10

Post-order rolling abatement (from 15 Aug): $27.85/day* until repair completion & handover

*Calculation: (2,825 × 12 × 30%) / 365 ≈ $27.85/day.

Payment On acceptance, request my EFT details by emailing ck.chawakorn@gmail.com. Cheque or PayID is also acceptable.

Acceptance Instructions

  • Email subject: ACCEPTED — Franklin 1803 Settlement

  • Body: “Accepted as proposed. Please provide EFT details.”

  • Target transfer date: within 3 business days of acceptance.

This proposal is made on a commercial basis, without admission of liability by either party, and is without prejudice and subject to contract.

Reference: Attachment C — Johnson email, 9 Jul 2025.

I am keen to continue the tenancy on a positive footing.

Kind regards,

Chawakorn Kamnuansil Tenant — Unit 1803/243 Franklin St, Melbourne 3000 VCAT Case Ref: R202518589/00 Email: ck.chawakorn@gmail.com

Attachments

  • VCAT Order (14 Aug 2025 – possession dismissed)

  • Notice to Vacate (11 Jul 2025)

  • Attachment C — Johnson email (9 Jul 2025)

  • MBOX archive of communications (mbox)




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1. Screenshot 2025-08-17 at 04.24.45.png
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JohnsonTan<johnson.tan@areal.com.au>Wed,Jul9,639PM=©4tome,Areal,Cases@courts.vic.gov.au,bewty980219@gmail.com,SylviaHiChawakorn,Goodeveningandhopeyou'rebothdoingwell.I'mfollowinguponmypreviousemailregardingthecompensationfromtheOC.PleaseknowthatI'mheretoassistandhelpexplorethebestpossibleoptionsforyou.Attheendoftheday,oursharedgoalistohavetheissueresolvedasquicklyandsmoothlyaspossible.|completelyunderstandyourconcernsaboutstayinginthepropertyduringtherepairwork.WhenFIXDinspectedthepropertybackinMay,theinitialestimateforthejobdurationwasover710days.However,duetothedelays,theconditionmighthavebeendeteriorated.Hence,FIXDisunabletoprovideatimeframeofthework.As|havenotyetreceivedaconfirmedresponsefromtheOCregardingthe$800compensationoffer,|wouldliketooutlinesomeoptionsforyoutoconsider:1.Seektemporaryaccommodationduringtheworks,andsubmitareimbursementclaimtotheOC,whoisultimatelyresponsiblefortheleak.Whilethisisavalidoption,|mustnotethatwecannotguaranteetheoutcomeoftheirapproval.2.Earlyleaseterminationwithoutpenalty.IfyoufeelthepropertywillbeuninhabitableduringtherepairsandwouldprefernottotaketheriskofseekingcompensationfromtheOC,therentalprovideriswillingtoallowyoutobreakthefixed-termleaseearlywithnopenalties.3.Ifyouwouldliketofurtherescalatethis,youcanhavetheOCjoinedasapartytoresidentialtenancyapplicationatVCATPleaseletusknowwhichoptionyouwouldprefer,orifthere’sanythingelsewecandotosupportyou.Thankyouagain,andwishingyouapleasantevening.KindRegards,JohnsonTanSeniorRelationshipManager-Coverage0420846041johnson.tan@areal.com.au039818899133CamberwellRoadHawthornEastVIC3123www.areal.com.auA/REAL
Johnson Tan <johnson.tan@areal.com.au> Wed, Jul9,639PM = © 4 to me, Areal, Cases@courts.vic.gov.au, bewty980219@gmail.com, Sylvia Hi Chawakorn, Good evening and hope you're both doing well. I'm following up on my previous email regarding the compensation from the OC. Please know that I'm here to assist and help explore the best possible options for you. At the end of the day, our shared goal is to have the issue resolved as quickly and smoothly as possible. | completely understand your concerns about staying in the property during the repair work. When FIXD inspected the property back in May, the initial estimate for the job duration was over 7 — 10 days. However, due to the delays, the condition might have been deteriorated. Hence, FIXD is unable to provide a timeframe of the work. As | have not yet received a confirmed response from the OC regarding the $800 compensation offer, | would like to outline some options for you to consider: 1. Seek temporary accommodation during the works, and submit a reimbursement claim to the OC, who is ultimately responsible for the leak. While this is a valid option, | must note that we cannot guarantee the outcome of their approval. 2. Early lease termination without penalty. If you feel the property will be uninhabitable during the repairs and would prefer not to take the risk of seeking compensation from the OC, the rental provider is willing to allow you to break the fixed-term lease early with no penalties. 3. If you would like to further escalate this, you can have the OC joined as a party to residential tenancy application at VCAT Please let us know which option you would prefer, or if there’s anything else we can do to support you. Thank you again, and wishing you a pleasant evening. Kind Regards, Johnson Tan Senior Relationship Manager - Coverage 0420 846 041 johnson.tan@areal.com.au 03 9818 8991 33 Camberwell Road Hawthorn East VIC 3123 www. areal.com.au A/REAL
2. order_194930558979.pdf (SECURED).pdf
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ORDERRefNo:R2025/18589/00VICTORIANCIVILANDADMINISTRATIVETRIBUNALRESIDENTIALTENANCIESLISTREGISTEROFPROCEEDINGSAPPLICANT(S):ResidentialRentalProviderTingZhangRESPONDENT(S):RenterPodjanaTienmonChawakornKamnuansilRENTEDPREMISES:1803/243FranklinStreet,MELBOURNE3000BONDNUMBER(S):15733722ApplicationunderResidentialTenanciesAct1997possession-unfitorunsafeSection322(1),91ZLVCATfinds:1.Theresidentialrentalprovidergavetherenternoticetovacateundersection91ZLoftheResidentialTenanciesAct1997.2.Theresidentialrentalproviderhasnotproventhereasonsforgivingthenoticetovacate.VCATorders:1.Theapplicationforapossessionorderisdismissed.14August2025AH-14/08/202516:03
3. NOTICE TO VACATE U1803 243 .pdf
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ResidentialTenanciesAct1997Section91ZZO(a)(Regulation37)NOTICETOVACATETORENTEROFRENTEDPREMISESINFORMATIONFORRENTERS1.Thisisanoticetovacate.Ittellsyouthattheresidentialrentalprovider(rentalprovider)wantsyoutomoveoutbyacertaindate.Youcanfinddetailsofthisdateinclause10"Terminationdate"below.2.Challengingthisnotice-YoumaybeabletochallengethisNoticeattheVictorianCivilandAdministrativeTribunal(VCAT).Reasonstochallengeanoticeinclude:youbelieveyouweregiventhisnoticeduetounlawfuldiscriminationorbecauseyoutriedtoexerciseyourrightsasarenter;oryoubelieveitwasnotgiventoyouproperly;oryoudisagreewiththereasongivenortheinformationintheformisincorrectorincomplete;oryouhaveexperiencedfamilyorpersonalviolenceandthiscausedthebehaviorlistedinthenoticetovacate.Inthiscase,youshouldapplytoVCATwithin30daysafterthenoticehasbeengiven.Specifictimeframesmayapplytocertainreasonstochallengeanotice.YoumayalsochallengethevalidityofthenoticeiftherentalproviderappliestoVCATforapossessionorder.Youshouldseekadviceifyouareconsideringchallenginganoticetovacate.3.UnpaidRentIfyoureceivedanoticebecauseyouhavenotpaidyourrent-Ifyoupayalloftheunpaidrentonorbeforetheterminationdateinthenotice,thisnoticehasnoeffect.However,thisdoesnotapplyifyouhavebeengivenfourearliernoticestovacateforrentarrearswithinatwelve-monthperiodthatstartseitheronthedateyouragreementcommencedortheanniversaryofthatdate.YoucanfindoutmoreaboutthistypeofnoticetovacateontheConsumerAffairsVictoriawebsite.4.Possessionordersandwarrants-RentalprovidersmustgiveyoutheappropriatenoticetovacatebeforetheyapplytoVCATforapossessionorder.Ifyoudonotvacateonthedatestatedinthenotice,therentalprovidermayapplytoVCATaskingforanorderrequiringyoutoleave(apossessionorder).VCATwillnotifyyouofahearingdatethatyoucanattend.Youareencouragedtoattendthehearing.Atthehearing,VCATdecideswhethertherentalproviderwasentitledtogiveyouanoticetovacate.VCATwillmakeapossessionorderifitissatisfiedthatitisreasonableandproportionatetodoso.VCATmayconsiderwhetherthenoticetovacatewasgiveninresponsetotheactofapersonwhohassubjectedyoutofamilyorpersonalviolence.Itmayalsoconsiderwhetheryoucancomplywithapaymentplanforanyrentalarrears,ifapplicable.VCATwilldecideifyoumustleavethepropertyandonwhatdatethatshouldoccur.Youmayaskformoretimeinthepropertyifyouwillbeinhardship.Rentalproviderscannotpersonallyuseforcetoremoveyouifyourefusetoleavetheproperty.OnlyVictoriaPolicecancarryoutaforcibleeviction,andonlywhentheyareactingonaVCATorder(awarrantforpossession).5.Endingtheresidentialrentalagreementearlier-Insomecases,youmaybeabletoendtheresidentialrentalagreement(rentalagreement)earlierthantheterminationdateinthenoticetovacate,ifthenoticeisgivenforoneofthefollowingreasons:Repairsorrenovations;demolition;changeofuseofpremises;occupationbytherentalproviderortheirfamily;thepremisesaretobesold;thepremisesarerequiredforapublicpurpose;therenternolongermeetstheeligibilitycriteria;orinthecaseofafixedtermrentalagreement,tospecifyaterminationdatethatisonorafterthedateoftheendoftheinitialfixedtermoftheagreement.Tonotifytherentalprovider,useaNoticeofintentiontovacateformandprovideatleast14daysnotice.6.Seekingadvice-IfyouthinkyouhavegroundstochallengeanoticetovacateatVCATyoushouldseekadviceimmediatelybycontactingoneofthecommunitylegalorganisationslistedontheConsumerAffairsVictoriawebsite.ForfurtherinformationvisittherentingsectionoftheConsumerAffairsVictoriawebsiteatconsumer.vic.gov.au/rentingorcall1300558181.
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NOTICETOVACATE7.Addressofrentedpremises1803/243FranklinStreet,MELBOURNEVIC30008.Renter'sDetails(includethenameofeachrenterwhoisapartytotheresidentialrentalagreement)ChawakornKamnuansilPodjanaTienmon9.Rentalprovider'sdetailsIamgivingyouthisnoticeastheresidentialrentalproviderFullnameofRentalprovider(thiscannotbetheagent’sname):TingZhangRentalprovider'saddressforservingdocuments(thismaybetheagent'saddress)33CamberwellRoad,HAWTHORNEASTVIC3123ContactdetailsBusinesshours:0398188991(BH)Afterhours:Emailaddress:info-mpm@areal.com.au10.TerminationDateTheterminationdatemustallowfor:theminimumnoticerequiredundertheResidentialTenanciesAct1997(theAct);andtheproposedmethodofdeliveryandthedatetherenterisexpectedtoreceivethenotice.Theminimumnumberofdays’noticerequiredundertheActis0.Irequestthatyouvacateonorbeforethefollowingterminationdate:14July2025Note:Ifyouwanttochallengethisnoticeyoushouldseeklegaladviceassoonaspossible.11.ReasonfornoticeTherentalprovidermustselecttherelevantreason,sectionnumberandtheminimumnoticerequiredundertheact.Therentalprovidermustalsoexplainwhythenoticehasbeengiven.ItisnotenoughtoquotejustfromtheActorfromthereasonsontheinformationsheet;thismustbeaccompaniedbyspecificdetails.VCATmayfindanoticetovacateinvalidwhereitdoesnotprovideenoughdetailsorisnotaccompaniedbytherequireddocumentaryevidence.Iamgivingyouthisnoticeforthefollowingreason:Section91ZLUnsafepremisesThepremisesareunfitforhumanhabitationorhavebeendestroyedtotally,ortosuchanextentastoberenderedunsafe.Aroofleakfromcommonpropertycausedwatertoenterthebedroom,resultinginswollenplaster,bubblingpaint,andvisiblemould.On23May2025,contractorFIXDTradeGroupinspectedandconfirmedtheroomisunsafe.Urgentmouldremediationisrequired,includingsealingtheroom,chemicaltreatment,anddryingusingindustrialequipment.Dryingisexpectedtotake7days,followedbyreinstatementofplasterandpainting,withthefullprocesstakingupto14days.Thepropertywillbeunsafeandunsuitabletooccupyduringthistimeduetonoise,equipmentuse,andhealthrisks.Despitemultiplewrittenrequests,therenterhasrefusedaccess,preventingcriticalrepairs.ThisNoticetoVacateisissuedtoallowurgentworksandrestorethepropertytoahabitablestandard.The
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renterisrequiredtovacateby14July2025.Inmanycasesthisnoticemustbeaccompaniedbydocumentaryevidence.Forinformationondocumentaryevidencegotowww.consumer.vic.gov.au/ntvIsdocumentaryevidenceattached?YesPleaseprovidedetailsoftheevidenceattached:MessageThreadFranklinStreet(PDF)Thisincludesadetailedemailthreadbetweenthemanagingagent,contractor(FIXDTradeGroup),andtheOwnersCorporation.Itprovides:ConfirmationofmouldpresenceandsafetyconcernsScopeofremediationworks(drying,sealing,chemicaltreatment)Estimatedtimelinefordrying(7days)plusreinstatementStatementthatthepropertyisunsafeandinaccessibleduringtheworksContractorrecommendationforthetenanttovacate12.DeliveryofthisnoticeThenoticeperiodbeginsthedayaftertherenterisestimatedtoreceivethisnotice.Ifsendingbypost,therentalprovidermustallowforthedeliverytimeincalculatingtheproposedterminationdate.Ifsendingbyregisteredpost,therentalprovidershouldkeepevidenceofthemaildeliverymethodusedtosendthisnotice.Thisnoticewassenton11July2025Thisnoticewillbedeliveredbyemail(ifconsenthasbeenprovidedbytherenter)Renter’semailaddress:bewty980219@gmail.comck.chawakorn@gmail.com13.Signatureof*rentalprovider/*agentSylviaHao*deletewhicheverisnotapplicable.Dateofnotice:11July2025Noticenumber:5289883
4. Notice to vacate .pdf
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ChawakornKamnuansil<ck.chawakorn@gmail.com>Noticetovacate-1803/243FranklinStreet,MelbourneVIC3000SylviaHao-ArealPropertyHawthorn(MPM)<MPM@email.propertyme.com>Replyto:SylviaHao-ArealPropertyHawthorn(MPM)<MPM@email.propertyme.com>To:ChawakornKamnuansil<ck.chawakorn@gmail.com>Cc:<mpm@email.propertyme.com>Fri,11Julat17:12DearChawakornIamwritingtoinformyouthattheownerofyourrentalpropertyhasdirectedustoissuetheattachednotice.Thisservesasanofficialnotificationtovacatethepremiseslocatedat1803/243FranklinStreet,MelbourneVIC3000NoticeDetails:ReasonforNotice:UnsafepremisesRequiredVacateDate:14July2025Shortly,youwillreceiveaseparateemailfromuswithcomprehensiveinstructionsregardingvacatingtheproperty,finalisingpayments,andkeyreturnprocedures.Shouldyouhaveanyquestionsorneedanyfurtherclarificationregardingthisnotice,pleasedon'thesitatetocontactme.Yourcooperationandacknowledgmentofthisnoticearegreatlyappreciated.Weareheretosupportyouthroughthistransitionandensurethattheprocessisassmoothandamicableaspossible.KindRegards,SylviaHaoRelationshipManagersylvia.hao@areal.com.au0420675561
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Ifyouhaveanyfeedbackregardingmyservice,pleasefeelfreetocontactmymanager.JamieOng(HeadofPropertyManagement)jamie.ong@areal.com.auDISCLAIMER&WARNING.Thiscorrespondenceandtheinformationcontainedinthisandassociatede-mailsareconfidentialandwereonlyintendedfortheexclusiveuseoftheaddressee(s).Ifyouhavereceivedthise-mailinerror,anyuse,copyingorinferencewiththisinformationisunauthorizedandprohibitedandpleaseimmediatelydeleteitandanyrelatedattachmentsoremailsfromyoursystemanditsrelatedsubsystemandnotifythesender.Youmustnevercopy,disclose,makeconclusionsandotherinformationinthismessagethatdonotrelatetothebusinessoftheArealPropertyandshallbeunderstoodasneithergivennorapprovedoragreedbyit.AlthoughArealPropertyhastakenreasonableprecautionstoensurenovirusesarepresentinthise-mail,ArealPropertycannotacceptresponsibilityforanylossordamagearisingfromtheuseofthise-mailorattachments.ClicktounsubscribefromfutureemailcommunicationNOTICETOVACATEU1803243FRANKLINST.pdf,MessageThreadFranklinStpdf.pdf